Solutions

Domiciliary Care Software for UK Care Providers

Purpose-built for UK domiciliary care providers managing CQC compliance, council contracts, and mixed funding — with less admin and more time for care.

5
CQC KLOEs covered
30-40%
Fewer inbound calls
100+
Granular permissions

Challenges domiciliary care agencies face

CQC inspection preparation requires pulling evidence from multiple systems and paper files

Managing council contracts alongside NHS and private clients with different billing rules and rates

Staff supervision tracking and training compliance falling behind without automated reminders

Paper-based care plans that are outdated by the time they reach the carer in the field

How Residora helps

CQC Compliance Dashboard

Real-time visibility into your CQC readiness across all five KLOEs. Evidence is captured during everyday workflows so inspection preparation takes hours, not weeks.

Council, NHS & Private Billing

Manage multiple funding streams with different rates, rules, and invoicing requirements. Automated reconciliation ensures you bill correctly for every visit.

Safeguarding Workflows

Structured safeguarding alerts and escalation workflows that ensure concerns are raised, recorded, and followed through — with full audit trails for CQC evidence.

Mobile App for Carers

Carers access rotas, care plans, and task lists on their phone. Real-time documentation at the point of care replaces handwritten notes and end-of-day paperwork.

Family Portal

Families and representatives see visit schedules, care notes, and updates in real time. Transparent communication builds trust and reduces office phone calls.

Compliance built in

CQC Key Lines of Enquiry (KLOEs)GDPRSafeguarding Requirements

Frequently asked questions

How does Residora help with CQC inspections?

Residora captures CQC evidence during everyday care delivery. The compliance dashboard maps your data to the five KLOEs — Safe, Effective, Caring, Responsive, and Well-led — so you can see your readiness in real time and generate evidence packs when inspectors arrive.

Can Residora manage council contracts and private clients together?

Yes. Residora handles multiple funding streams with different rate cards, invoicing cycles, and billing rules. Council contract reconciliation, NHS billing, and private client invoicing all run from the same platform.

Is Residora GDPR compliant?

Yes. Residora is designed with GDPR compliance built in, including data minimisation, consent management, right-to-erasure workflows, and data processing agreements. Your data is hosted on UK infrastructure.

Do carers need a special device to use Residora?

No. Residora works on any modern smartphone or tablet via the mobile app. Carers can view rotas, access care plans, log tasks, and document notes directly from their own device.

See what Residora does for domiciliary care providers

See how Residora handles your exact workflows in a personalized demo.

Request a demo