Trust Center/Architecture

Architecture

Technical architecture designed for healthcare at scale.

Last updated: July 2026

Multi-Region Deployment

Data residency options for customers with geographic requirements.

US (Primary)
AWS us-east-1 (Virginia)
US (Backup)
AWS us-west-2 (Oregon)
UK
AWS eu-west-2 (London)
Australia
AWS ap-southeast-2 (Sydney)

GCC regional hosting available upon request for enterprise customers.

Data Isolation

Tenant data isolation at every layer of the architecture.

  • Database-level row-level security enforcing tenant isolation
  • Tenant-specific encryption keys via AWS KMS
  • Network isolation via VPC and security groups
  • Application-level tenant context validation
  • Audit logs segregated by tenant

Disaster Recovery

Business continuity planning for healthcare operations that can't stop.

< 4 hours
Recovery Time Objective (RTO)
< 1 hour
Recovery Point Objective (RPO)
  • Automated daily backups with 30-day retention
  • Point-in-time recovery capability
  • Cross-region backup replication
  • Annual disaster recovery testing
  • Documented runbooks for recovery procedures

Availability

Designed for the reliability healthcare requires.

99.9%
Uptime SLA
24/7
Infrastructure Monitoring
  • Load balancing across multiple availability zones
  • Auto-scaling to handle demand spikes
  • Database replication with automatic failover
  • Status page with real-time incident updates
  • Planned maintenance windows communicated in advance

Need a detailed architecture review?

Our technical team can provide architecture deep-dives for enterprise evaluations.