Solutions
Home Care Software for Private Duty & Personal Care Agencies
Built for private duty and personal care agencies managing high-volume scheduling, caregiver retention, and Medicaid EVV compliance — all from one platform.
Challenges home care agencies face
Caregiver turnover averaging 20% annually drives constant recruiting, onboarding, and lost continuity of care
Scheduling chaos from last-minute call-offs, no-shows, and manual reassignment eats hours every day
Medicaid EVV compliance requirements vary by state and change without warning
No visibility into field operations means problems surface only when clients or families complain
How Residora helps
Smart Scheduling with Auto-Reassign
When a caregiver calls off, Residora instantly identifies qualified, available replacements based on credentials, proximity, and client preferences — and sends the offer automatically.
EVV with GPS Verification
Real-time clock-in and clock-out with GPS coordinates that satisfy state Medicaid EVV mandates. Automated exception alerts for late arrivals and missed visits.
Caregiver Credential Tracking
Track certifications, licenses, TB tests, background checks, and training with automated expiration alerts. Never send an uncredentialed caregiver to a client.
Client & Family Portal
Families see who is coming, when they arrived, and what was done. Transparent care builds trust and reduces the calls that tie up your coordinators.
Command Center Dashboard
A real-time operational view showing active visits, late clock-ins, open shifts, expiring credentials, and authorization balances — all in one screen.
Compliance built in
Frequently asked questions
How does Residora help reduce caregiver turnover?
Residora reduces the friction that drives caregivers away. Smart scheduling respects availability preferences and minimizes drive time. A mobile-first experience makes clocking in, documenting, and communicating simple. Credential tracking ensures caregivers are never placed in roles they are not qualified for.
Does Residora handle Medicaid EVV for personal care?
Yes. Residora includes GPS-verified EVV that meets state Medicaid requirements. The system automatically adapts to state-specific rules and generates the aggregator files or API submissions required by your state's EVV vendor.
Can I manage both private pay and Medicaid clients in Residora?
Absolutely. Residora supports multiple payer types within a single platform. Private pay invoicing, Medicaid billing, and managed care authorizations are all tracked per client with unified reporting.
What happens when a caregiver calls off at the last minute?
Residora's auto-reassign engine immediately identifies available caregivers who meet the client's requirements and sends shift offers via SMS. Coordinators see the status in real time and can intervene manually if needed.
Ready to run your home care agency better?
See how Residora handles your exact workflows in a personalized demo.
Request a demo