Subprocessors
Third-party services that may process customer data on behalf of RESIDORA.
RESIDORA uses select third-party services (subprocessors) to provide our platform. All subprocessors are bound by data processing agreements and are evaluated for security and compliance before engagement. We notify customers of material changes to this list.
Last updated: March 2024
Infrastructure
| Subprocessor | Purpose | Location |
|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure, data storage, compute | US, UK, AU (per customer region) |
| Vercel | Application hosting, edge network | Global |
Security & Monitoring
Communication
Payment Processing
| Subprocessor | Purpose | Location |
|---|---|---|
| Stripe | Payment processing | US |
Support
| Subprocessor | Purpose | Location |
|---|---|---|
| Intercom | Customer support, chat | US |
Change Notifications
We will notify customers of any material changes to our subprocessor list at least 30 days before the change takes effect. Notifications are sent to the administrative contact on file. If you have concerns about a new subprocessor, please contact us within the notification period.
Questions about our subprocessors?
We can provide additional details about any subprocessor upon request.